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LandApp Account

Managing Your LandApp Account & Subscription

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How to Update Your LandApp Account Info

See how to update your LandApp login and profile details (name, email, phone number, password) or delete your account.

How to Update and Manage Your Listings

Learn how to update your active & draft LandApp listings (mark as sold, update listing details, etc.)

How to Cancel Your LandApp Pro Subscription

The process for cancelling your LandApp Pro subscription depends on the specific device you're using.

Frequently Asked Questions

LandApp Account Info Screenshot

Account and Billing

  • You can create a free LandApp account on our mobile app by selecting Sign In at the bottom right corner of your screen.

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    To create a free LandApp account on desktop, click Sign Up/Sign In in the bottom left corner of your screen. Get started here!

  • Here's how to update your LandApp profile details (name, email):

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click Profile Details, then click the pencil icon next to the profile image icon

    3. Update the information you'd like to change in each of their respective fields, then click Save

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    On Desktop:

    1. Click on the profile icon on the bottom left corner of your screen

    2. Select Profile from the popup menu

    3. Update the information you'd like to change in each of their respective fields, then click Save

  • Forgot your password? Here's how to reset it:
     

    1. Click Forgot My Password on the sign up/sign in page on LandApp on desktop or mobile.

    2. Enter the email address you used to create the account, then click Send Verification Email

    3. Click on the link in your email to reset your password.

  • If you're signed in to your LandApp account and want to change your password, here's how:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click Profile Details, then click the pencil icon next to the profile image icon

    3. Enter your new password in the Password and Confirm Password fields, then click Save

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    On Desktop:

    1. Click on the profile icon on the bottom left corner of your screen

    2. Select Profile from the popup menu

    3. Enter your new password in the Password and Confirm Password fields, then click Save

  • Here's how to delete your LandApp account:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click Delete Account

     

    On Desktop:

    1. Email our team or call us at 855-867-3876 to delete your LandApp account.

  • Here's how to update your billing information:

    On LandApp's Mobile App (iOS):

    1. Payment details are managed through the Apple store. Open the Settings app, then tap on your name and click Payment & Shipping. For more details, follow this guide.

     

    On LandApp's Mobile App (Google Play/Android):

    1. Payment details are managed through the Google Play store. Open the Google Play store app, then click Add Payment Method. For more details, follow this guide.

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    Alternatively, you can log in to LandApp on desktop using your LandApp Pro credentials and update your payment method by following the steps below.

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    On Desktop:

    1. Click on the profile icon on the bottom left corner of your screen

    2. Select Profile from the popup menu

    3. Click Payment Methods on the left menu under Account Management

    4. Update your credit/debit card info

  • Here's how to cancel your LandApp Pro subscription:

    On LandApp's Mobile App (iOs):

    1. Click into the More module at the bottom right corner of your screen.

    2. Select Subscription, then click Cancel Subscription.

    3. Click on the Apple Link button to cancel through the App Store

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    On Desktop and Google Play/Android:​​​​

    1. Email our team or call us at 855-867-3876 to cancel your LandApp Pro subscription.

  • Refunds for LandApp Pro on the Apple Store/iOS devices are managed through Apple. Follow this guide to request a refund.

    For desktop and Google Play/Android refund requests, email our team or call us at 855-867-3876. Please note that refunds are provided on a case-by-case basis, and we are unable to give refunds 6 months past your subscription start date.

Listings Management

  • Here's how to update your active LandApp listing details (add images/videos, update title, price, description, etc):

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    On LandApp's Mobile App:

    1. Click on the More module in the bottom right corner of your screen

    2. Select My Listings, then click Edit

    3. Add details to the fields you'd like to update, then click Save

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    On Desktop:

    1. Click on the Profile Icon in the bottom left corner of your screen or use this link

    2. Select My Listings and Property Reports

    3. Click Edit, make your desired changes, then click Save

  • Here's how to mark an active listing as closed:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click My Listings, then select the Mark as Closed button

    3. Select Leased/Sold or Remove from Marketplace

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    On Desktop:

    1. Click on the profile icon on the bottom left corner of your screen or use this link

    2. Select My Listings and Property Reports

    3. Click Mark as Closed, then select Leased/Sold or Remove from Marketplace

  • Here's how to delete an active listing from LandApp's marketplace:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click My Listings

    3. Select Delete

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    On Desktop:

    1. Click on the profile icon on the bottom left corner of your screen or use this link

    2. Select My Listings and Property Reports

    3. Click Delete

  • Here's how to publish, update, and delete drafted listings:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click My Listings, then select the Draft tab

    3. Select Publish to publish the listing, Delete to delete the draft, or Edit to update the listing details and publish the listing

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    On Desktop:

    1. Click on the profile icon on the bottom left corner of your screen or use this link

    2. Select My Listings and Property Reports

    3. Click Publish to publish the listing, Delete to delete the draft, or Edit to update the listing details and publish the listing

  • Here's how to update your saved listing searches and new listing notification preferences:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click My Saved Searches to view a list of your saved listing filters 

    3. Check the Receive Notifications checkbox to on or off to update your email preferences for new listing notification

    4. Click on the Trash icon to remove the saved search or the Pencil icon to update the listing filters

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    On Desktop:

    1. Open LandApp's listings module

    2. Select My Searches, then click Saved Searches

    3. Click the Trash icon to remove the saved search or click on the saved search Title to open up a list of properties matching your saved criteria

  • Here's how to view your favorited/saved listings:

    On LandApp's Mobile App:

    1. Click on the More module in the bottom right of your screen

    2. Click Listings, then select Favorites to view a list of your saved listings

    3. Click View to open the details or select the Star icon to remove it from the list of saved listings

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    On Desktop:

    1. Open LandApp's listings module

    2. Select My Properties, then click My Searches

    3. Click into Saved Listings to view a list of your saved properties

    4. Click on a listing to view the details or select the Star icon to remove it from the list of saved listings

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LandApp User Manual

Need help navigating LandApp? Check out our User Manual for step-by-step guides, tutorial videos, and more.

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